The tenant doctors run private billing practices that reflect the quality of their services.
The practice does however offer a discounted rate for pensioners and health care card holders and we bulk-bill children and students on concession cards under the age of 18.
We offer the Medicare Online claiming facility through which you can seamlessly claim your Medicare rebate for the medical services you received.
Veteran’s Affairs may sign the service voucher.
RESULTS & FOLLOW UPS
Patients are asked to ring or make an appointment to receive any test results (blood tests, X-rays, ultrasounds, etc.) organised by your doctor. We urge you to do this so that all abnormal results are appropriately managed.
Results may only be released to the patient concerned to maintain confidentiality. Results for children under 16 may be released to their parent or guardian.
FEEDBACK & COMPLAINTS
We are grateful for all feedback from our patients and encourage you to let us know about any suggestions or concerns.
Please feel free to talk to your Dr doctor or the Practice Manager about any problems you may have.
There are feedback forms available at the reception counter. Both negative and positive feedback is encouraged, and this may be done anonymously. The practice uses feedback to provide impetus for change and development.
If you are not satisfied with our response or feel that the problem needs to be addressed by an external body, you may prefer to contact the:
Health Complaints Commissioner Tasmania